Support
How can we help you?
Service Status
The following is the current status of our services. For the most up-to-date information, please visit status.theatl.social, which runs independently of our main infrastructure.
Service Policies
Learn about our terms and guidelines. View Policies
Moderation Reports
Report issues to our team:
Billing Questions and Plans
Thank you for your membership and support of theATL.social!
Our monthly paid membership subscription tiers are designed to give you the best experience on theATL.social, and to help us cover the costs of running the site. Subscriptions are billed monthly on the day-of-the-month of your subscription, and you can cancel at any time prior to the next billing date.
Upgrading, downgrading, or cancelling your membership can be completed via your member page.
Or, you may contact us via email at admin@theATL.social. Billing questions and support requests are typically answered within 24 hours
Technical Support
Community support is available on Mastodon . Paid members can access additional support via Discord.
Key Contacts
- Support, Billing, and Moderation: admin@theatl.social
About
theATL.social is owned and operated by Civic Forge Solutions LLC, a Georgia limited liability company (the "Company") based in Atlanta, Georgia. The Company is owned and operated by mikehdev.
We operate with a public mission to provide a platform for the Atlanta community to connect with each other and share content.
theATL.social is operated as a set of interactive online platforms whose content (excluding content published by the Company) is protected under Section 230 of the Communications Decency Act. (47 U.S.C. § 230). Accordingly, we are not liable for the content posted by our users. We do, however, actively moderate our services and reserve the right to remove content that we determine to be in violation of our terms of service.
The opinions, views, and statements expressed by users on theATL.social are their own and do not reflect the views of our company, administrators, or moderators. We do not endorse, verify, or assume responsibility for any user-generated content.